Katapult Network - MN
  • Minneapolis, MN, USA
  • $32,000-$36,000
  • Salary
  • Full Time

Full Benefits, Health, Dental, 401K with match

We are currently recruiting an entry-level Operations Associate. This position will assist with the daily functions of all parts of the organization and interface with multiples teams and levels of leadership. The best qualified candidate is driven and professional, yet extremely friendly. If you are looking for a role with a positive work environment and want to expand your professional experience, please apply now!  

Main Responsibilities

  • Monitor ordering, invoicing and delivery process to guarantee product/ service accuracy and expedience.
  • Meet department goals and maintain operations.
  • Enter product orders, confirm sales and order status.
  • Handle customer feedback and issues in a company approved manner.
  • Perform all required documentation.
  • Proven success handling sensitive data and information with discretion.
  • Troubleshoot technical issues identified by customers. 

Transferable Skills Needed

  • Office software acumen - comfortable with a wide variety of software including, but not limited to Microsoft Suite, Google applications, and relevant databases
  • Customer service orientation - proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
  • Organizing and planning - develop specific goals and benchmarks to prioritize, organize and accomplish your work in a timely manner
  • Communication - express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
  • Drive to learn - passion for self-education and the mental agility to quickly understand new principles and concepts.


  • Bachelor's degree
  • One or more year of previous professional customer service experience


Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of Minnesota's top employers. Our clients include ground-breaking startup companies and well established billion dollar organizations who want to find their next generation of talent.

Katapult Network - MN
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