Katapult Network - MN
  • Eden Prairie, MN, USA
  • $33,000-$35,000
  • Salary
  • Full Time

Full Benefits, Health, Dental, 401K with match

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of Minnesota's top employers. Our clients include ground-breaking startup companies and well established billion dollar organizations who want to find their next generation of talent.

Job Description

We are currently recruiting a Provider Advocate to help a top company build and improve upon the quality of service within their provider network. This position provides a crucial service to clients and providers while also serving as the face of the company, so you must have top-notch customer service skills. If you are excited to start your career in health care, this a great opportunity to get your foot in the door to one of the Twin Cities' top healthcare companies.


  • Assist clients and providers with questions and concerns
  • Educate clients on their benefits and available resources
  • Provide follow-up on information as needed
  • Initiate requests and begin various processes including applications, grievances, and eligibility
  • Answer inbound calls with outstanding customer service
  • Take on additional projects and tasks as requested

Transferable Skills Needed

  • Customer service orientation - proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
  • Social perceptiveness - be aware of other people's reactions and understand why they react the way they do. Maintain a positive, friendly composure even in difficult situations
  • Problem-solving - creatively develop new solutions to challenges or questions without being afraid to take strategic risks
  • Processing Information - compile, code, categorize, calculate, or verify information to ensure that all data is correctly filed and processed


  • Bachelor's degree
  • Experience in health services preferred, but not required
Katapult Network - MN
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