Katapult Network - MN
  • St Louis Park, MN, USA
  • $30,000 - $40,000
  • Salary
  • Full Time

Full Benefits, Health, Dental, 401K with match


We are currently recruiting an entry-level Operations Support Specialist. This role will provide overall service from pre-project planning through completion of the project. This person is responsible for developing and implementing a strategy that includes all of the resources, time, systems, staff, financials and risk associated with each job that comes in. This person will be serving both the sales reps and the front line support staff to insure the work deliverables, deadlines and clients' expectation are met.

Responsibilities

  • Develop and maintain systems to establish standards relating to activities and project objectives
  • Develop and maintain systems to measure performance against established standards
  • Manage and plan multiple projects in accordance with agreed process flow and timelines
  • Analyze project details: while using standard project documentation and determine an alternative method when required
  • Assist in developing proposals and estimates for all projects that come in
  • Oversee and advise on contract administration, scheduling and costing
  • Supervise project staff, risk management and quality control from start to finish
  • Create and implement necessary communication across all departments and coordinate all teams within the given project that you are managing
  • Manage multiple projects and act as the main point of contact for customers and suppliers
  • Establish budgets and project schedules within internal management systems

Transferable Skills Needed

  • Organizing and planning - develop specific goals and benchmarks to prioritize, organize and accomplish your work in a timely manner
  • Customer service orientation - proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
  • Leadership orientation - comfortable leading a group project or team by taking charge and offering opinions and direction to others at all levels of an organization
  • Self-motivated - work autonomously to set and achieve targeted goals
  • Communication - express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization

Requirements

  • Bachelor's degree

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of Minnesota's top employers. Our clients include ground-breaking start-up companies and well established billion dollar organizations who want to find their next generation of talent.

Katapult Network - MN
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