Katapult Network - MN
  • Plymouth, MN, USA
  • $35,000
  • Salary
  • Full Time

Full Benefits, Health, Dental, 401K with match

We are searching for a Personal Lines Customer Service Representative for a growing insurance company. This role will coordinate information, services and projects between departments. The position will also be responsible for supporting managers and clients in day-to-day activities. If you are looking for a fast paced professional environment, please apply!


  • Maintain rapport with customers, managers, and employees by arranging continuing contacts, researching and developing new services and methods, setting priorities, resolving problems
  • Act as liaison between associates and consultants to assist with all enrollments, benefit questions
  • Review enrollment systems and provide basic analysis for monthly reporting
  • Maintain suggestion system by directing and controlling administrative technical aspects in accordance with management directives
  • Accurately enroll associates into benefit plans in benefit administration/payroll and vendor systems
  • Maintain all benefit enrollments and complete audits for proper invoicing by insurance carriers
  • Maintain continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, determining continuing needs
  • Complete administrative projects by identifying and implementing new technology and resources, redesigning systems, recommending re-deployment of designated resources
  • Provide support to Benefits and Workers Compensation/Safety teams
  • Answer general enrollment questions for benefit eligible associates as well as coordinate the enrollment process for status changes

Transferable Skills Needed

  • Communication - express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
  • Organizing and planning - develop specific goals and benchmarks to prioritize, organize and accomplish your work in a timely manner
  • Problem-solving - creatively develop new solutions to challenges or questions without being afraid to take strategic risks
  • Social facility - comfortable meeting new people and building networks with people at all levels in an organization as well as interfacing with the public
  • Flexibility - possess a high tolerance for ambiguity and the ability to change tasks or focus with short notice and frequency


  • Bachelor's degree

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of Minnesota's top employers. Our clients include ground-breaking start-up companies and well established billion dollar organizations who want to find their next generation of talent.

Katapult Network - MN
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